Do you offer free shipping or shipping discounts?
Sorry, we are not offering free shipping or shipping discounts at this time. We try to utilize shipping carriers that provide the best combination of cost, quality and speed when delivering your products.
I entered the wrong shipping address, can you help?
It depends! Please contact firstname.lastname@example.org as soon as possible. We will do everything that is under our control to help correct this!
To avoid this error, please make sure to double check all of your information before completing your order.
Where do you ship? Domestic? International?
We ship worldwide! If USPS or FedEx ships to your location then we can too!
To make sure we can ship to you, please create a "fake" order by selecting one of our products and adding it to cart. Then, enter all of your information and shipping information, so you will be provided an accurate total cost based on the weight of what you would like to purchase.
However, for international orders we recommend that you educate yourself on extra customs or VAT costs that may apply to your order depending on which country you reside in. You may be subject to pay these extra fees before you can receive your order. Please note that we are not responsible for this and sadly have no control! However, if your order remains unclaimed and the parcel is returned to us we will refund the cost of the items minus the shipping costs. Thank you for understanding!